iwocaPay FAQ’s

iwocaPay allows eligible trade customers of DTW Tools & Machinery to spread the cost of purchases while DTW gets paid upfront. It is available to UK Limited Companies and LLPs on orders between £150 and £30,000.

You apply for an iwocaPay spending limit before or during checkout. Once approved, you can use your limit to spread the cost of your DTW orders over time. DTW is paid immediately, and you repay iwocaPay according to your chosen plan.

When using iwocaPay at checkout, you can choose from the following options:

• Pay in 30 days
  Interest free. Nothing to pay for the first 30 days, then the full balance is due.
• Pay in 3 months
  Interest free. Pay in three equal monthly instalments after the first 30 days.
• Pay in 12 months
  Monthly instalments over 12 months with a representative interest rate (based on your business).

There are no late fees or additional charges. If interest applies, you only pay interest for the days you use the credit. You can settle early at any time and save on interest.

Your minimum monthly repayment is automatically collected using the debit card you register with iwocaPay. You can make extra payments at any time through your iwocaPay account or by contacting iwocaPay directly.

Yes. Payments are fully flexible. If you make an extra payment equal to or greater than your next monthly payment, iwocaPay will skip that upcoming payment.

Yes. You can settle your balance at any time with no early repayment fees. You will only pay the outstanding balance owed on that day.

If you miss a payment, log into your iwocaPay account to make a debit card payment or arrange a bank transfer. If you need assistance, contact iwocaPay on 0203 778 0549 to discuss your options.

DTW is paid in full via Faster Payment within a couple of hours once you confirm your purchase. You do not need to arrange anything further.

• Improved cash flow through flexible repayments
• Increased purchasing power for larger or bulk orders
• DTW receives payment immediately
• No late fees and the option to settle early

Any disputes or order cancellations must be handled directly with DTW Tools & Machinery. iwocaPay does not offer dispute resolution or chargebacks. You must continue making repayments to iwocaPay while a dispute is being resolved.

If you receive a payment link, check it matches the invoice issued by DTW Tools & Machinery. If you are unsure, contact DTW or iwocaPay directly to verify the link.

iwocaPay is available to UK Limited Companies and LLPs. Approval is subject to eligibility checks and does not affect your credit score.

You can apply directly via the DTW checkout page. The application takes only a few minutes. If approved, you can start using your spending limit straight away.

Yes. Using iwocaPay does not prevent you from applying for or using other iwoca finance products.

For help with payments, applications, or your iwocaPay account, contact iwocaPay on0203 778 0549to speak with an account manager.